Terms of service
This website is operated by Esmé. By browsing our website or placing an order, you agree to these Terms of Service and all applicable laws.
Products and Information
- Accuracy: We do our best to ensure product descriptions, images, and prices are completely accurate. Slight variations in product color or appearance may occur due to photography lighting or your screen settings.
- Usage & Results: Our products are intended strictly for cosmetic use. Please follow the application instructions provided with each product. Individual results may vary depending on hair type, texture, and porosity.
Orders and Payment
- Acceptance: All orders are subject to product availability and confirmation.
- Cash on Delivery (COD): For COD orders, we may contact you via WhatsApp to verify your delivery details before dispatching your package.
- Pricing: Final prices and applicable shipping fees are always displayed before you confirm your order at checkout.
Shipping and Returns
Delivery estimates, returns, exchanges, and refunds are governed by our Shipping & Delivery Policy and Returns, Refunds & Exchanges Policy.
Delivery estimates, returns, exchanges, and refunds are governed by our Shipping & Delivery Policy and Returns, Refunds & Exchanges Policy.
Website Use
Please use our website responsibly. You may not interfere with its operation, use it for unlawful purposes, or copy our website content (including text, images, and branding) without explicit permission from Esmé.
Please use our website responsibly. You may not interfere with its operation, use it for unlawful purposes, or copy our website content (including text, images, and branding) without explicit permission from Esmé.
Changes to These Terms
We reserve the right to update these terms when necessary. All updates will be published directly on this page.
We reserve the right to update these terms when necessary. All updates will be published directly on this page.
For questions about these terms, please email us at support@esme-eg.com.